Introduction

Homeplexi ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

We collect the following types of information:

Contact Information: Name, phone number, email address, and physical address
Project Information: Details about home improvement projects you submit
Communication Records: SMS messages, voice calls, and emails exchanged through our platform
Usage Data: Information about how you interact with our services

How We Use Your Information

We use your information to:

Connect homeowners with qualified contractors for project quotes
Send SMS notifications about project opportunities and updates
Facilitate communication between homeowners and contractors
Improve our services and user experience
Comply with legal obligations

SMS/Text Messaging Program

Important SMS Program Information:

Your mobile number will never be shared with third parties for marketing purposes.
Message Frequency: Message frequency varies based on active project opportunities. You may receive up to 5 messages per project.
Message and Data Rates: Message and data rates may apply based on your mobile carrier plan.
Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation message confirming your opt-out.
Help: For assistance, reply HELP to any message or contact us at support@homeplexi.com
Supported Carriers: Our SMS program works with all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With Contractors: When you request a quote, we share relevant project details and your contact information with qualified contractors
Service Providers: We work with third-party service providers (e.g., Twilio for SMS/voice, Supabase for data storage) who assist in operating our platform
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets

We will NEVER share your mobile phone number with third parties for their own marketing purposes.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of SMS/text messages by replying STOP
Opt out of email communications using the unsubscribe link

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@homeplexi.com

Support: support@homeplexi.com

Address: Homeplexi, Inc.